Improve customer service with
SoftPharm CRM and e-marketing
SoftPharm keeps a detailed track of your patient profiles including allergy and illness tracking, medical history, billing records, purchases history, reserved products, and more.
Specific reports can be generated to show sales performance by gender, location, age group, profession, type of illness, medicine family, etc.
SoftPharm helps you reach your ideal customers through targeted marketing campaigns. SMS or emails can be automatically sent to filtered groups or to individual clients. Messages can be customized for greetings, promotions, reminders, or news and information issued by local health organizations or international bodies.
SoftPharm can also manage loyalty cards by issuing reward points to customers based on different schemes, allowing customers to redeem such points against free products or discounts on sales.
